“1% of repeat purchases are made out of indifference and not out of loyalty.” – Industry Analysts Estimate
Customer Relationship Management (CRM) deals with the management and analysis of customer interactions. This customer lifecycle is one that can increase the amount of profit you make as it’s not only the product or service you’re selling but the sales force behind it.
From social media, email and chat connections to real-time messaging used to enhance customer collaboration. Keeping in touch with your clients is the number one way you will get ahead of the game. All you need is one unhappy customer to disrupt the system – our tools can help you stop this dead in its tracks.